Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Pittsburgh come from postal codes 15212, 15213, 15210, 15227, 15211, 15222, 15220 and 15226.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,506 ratings
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Problems in the last 24 hours in Pittsburgh, Pennsylvania
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Pittsburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (12%)
Wi-fi (12%)
Total Blackout (8%)
E-mail (7%)
Phone (2%)
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Live Outage Map Near Pittsburgh, Allegheny County, Pennsylvania
The most recent Comcast Xfinity outage reports came from the following cities:Pittsburgh, McKees Rocks, Harwick, West Mifflin, Coraopolis, Carnegie, McKeesport, Sewickley, Duquesne, Monroeville and Clairton.
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City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Pittsburgh, Pennsylvania
Latest outage, problems and issue reports in Pittsburgh and nearby locations:
Janice Bishop (@JaniceB88609232) reported fromWest Mifflin, Pennsylvania
@DogWgna @DogBountyHunter @wgnamerica I'm heartbroken💔 I just called Comcast to get WGN America and they don't have that network. I am truly heartbroken I wanted so bad to see Dog and Beth and Crew💔 please someone call them to straighten this out
kristy 🌓🌻☀️🏈 (@kristy527) reported fromPittsburgh, Pennsylvania
@sdp168 @comcastcares @CansPgh @accnetwork That’s a pain in the ass. I’ve tried it for hockey games and it sucks.
Matt Leyshock (@StandThemUp) reported fromPittsburgh, Pennsylvania
@412TJ A few years ago I worked for Comcast and half my day was delivering Comcast related bad news.
kristy 🌕🌻☀️🏖 (@kristy527) reported fromPittsburgh, Pennsylvania
I had a meeting with a Hulu rep today & asked about the ACC Network (they have it through a partnership with ESPN). After seeing their value prop & market trend research, I’m thinking that I should just cut the cord. I pay @comcastcares way too much to not have the ACC Network.
Jamie Glenn (@GlennJakokales) reported fromMcCandless Township, Pennsylvania
@ComcastCares#mobile_Care my service is out, customer support is not being very helpful.
Brian Miller (@bdmiller95) reported fromPittsburgh, Pennsylvania
I need the ACC Network ASAP @comcast @Xfinity
kristy 🌓🌻☀️🏈 (@kristy527) reported fromPittsburgh, Pennsylvania
I ******* give up. I can’t use a Fios login on my @espn app when I’m on a Comcast network. I just wanted to watch my Pitt sports tonight and I’ve lost an hour and a half of my life along with $5. Now I’m just super angry.
kristy 🌓🌻☀️🏖 (@kristy527) reported fromPittsburgh, Pennsylvania
@ASaunders_PGH @Xfinity needs to get it together and make the damn deal with the ACCNetwork. 🤨
MartyInLawrenceville (@MartyCaridi) reported fromPittsburgh, Pennsylvania
@PghSki17 @Xfinity I made the break! Sort of. I moved from my house in Lawrenceville. Dumped $275/month Xfinity package that I had. Got an apartment off of McKnight Road. Only option for internet is Xfinity. Signed up for Hulu plus live TV. I am now paying $115/month. And I now have the ACC Network
Chris Cline (@Pburgh101Cline) reported fromDormont, Pennsylvania
@ThePoniExpress And im pissed!!! @Comcast is supposed to be premier but doesn't look that way. Heather's radio commercial says to "Demand ACC Network," but doesn't seem to be working. Not happy!
Chrissy Kiehl (@Pittgirl92) reported fromFranklin Park, Pennsylvania
Xfinity Comcast is an absolute joke. Once again their equipment breaks. I have no WiFi. Was promised a tech from 10-12 today. 12:25 and still no tech. Horrible company. Crappy customer service. 😡🤬🤬🤬🤬
JPL (@Laviator_) reported fromPittsburgh, Pennsylvania
And just like that, Comcast restores service!
Chris Cline (@Pburgh101Cline) reported fromPittsburgh, Pennsylvania
@comcastcares Just so many channels that used to be included and standard are gone, now the premier cable provider doesn't carry the local ACC Network, disappointing. Like the blast internet or i wouid have already switched to dish
kristy 🌕🌻☀️🏖 (@kristy527) reported fromPittsburgh, Pennsylvania
@April_Sassy @comcastcares I used to have FiOS and I wasn’t fond of them either. But I’m not being rewarded for my loyalty. My current price point is rather high for one person with the Sports package. And the ACC Network should be added to the Sports package. They can take the SEC Network away instead.
Ri (@HifrienKhadu) reported fromBaldwin, Pennsylvania
Hey @verizon @VerizonSupport you are so stupid and jealous. You cut all the @Xfinity wires in our apartment.
Suzy (@suzyyogi) reported fromO'Hara Township, Pennsylvania
After being a @comcast @Xfinity customer my entire life, I decided to switch providers. I went to the new Xfinity store in Fox Chapel to cancel. They did not ask why. They did not ask if they could do something to keep me. They didn’t give a single shit. Validated my decision.
Mark Vizza (@viz8) reported fromMcMurray, Pennsylvania
Was gonna sit down and watch #Pitt football game tonight, but alas the @theACCDN isn’t on @comcast @Xfinity @comcastcares - looking like another reason pushing me to cut the cord.
MartyInLawrenceville (@MartyCaridi) reported fromPittsburgh, Pennsylvania
@fantabulous937 Blame Comcast. They are holding out. It has nothing to do with the individual schools. I cut ties with them two weeks ago, it went with Hulu streaming TV, just to get the network. I’ll end up saving about $1900 per year.
kristy 🌓🌻☀️🏈 (@kristy527) reported fromPittsburgh, Pennsylvania
@comcastcares I already know 3 people who have switched to another provider over ACCN. I’m out of contract & could get a better deal elsewhere with the ACCN. I’ve been a customer for 9 years & purchase the sports package-I want live sports. The YouTube channel doesn’t sound like it has that.
WSC (@PittFanSince63) reported fromEdgewood, Pennsylvania
I have Comcast and so far they are not picking up the ACC network. Hopefully they will make a deal soon but if they don't I'm wondering if another station can pick up those broadcasts especially football.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Rob Menasco (@robtabasco) reported
It's s sad really. Xfinity has hidden the links to discontinue service. SO I resorting to this media to get help. Google Fiber came out yesterday and installed 100 MB Fiber to the wireless access point. In fact Google gave me two Mesh Google wifi units for less money.
Donna Halper (@DevorahLeah) reported
@horizontalvideo Connected on my phone (AT&T) but hard to teach my classes that way. Paying huge bucks for Comcast. Good service would be nice... but sadly, no.😠
Rachel C. Scott, Principal (@communiquercs) reported
It’s ridiculous that we have to pay for days that we have no @comcast service.
Ridik the God (@xander0522) reported
@KaleiRenay xfinity always gave me problems check to see if u have ATT fiber in your area
¬Liam (@notliamburner) reported
@pickleroom3 @Xfinity answer for your garbage service
Vertical Video is SIN (@horizontalvideo) reported
@DevorahLeah One more tip - if you want to speak to someone at Comcast, just keep hitting the cancelation prompt at the auto attendant. Keep saying “disconnect” and you’ll speak to someone very quickly. It’s the customer loyalty department (retention), but they’ll transfer to tech support.
Boro (@Boro_Senpai) reported
@KaleiRenay @Xfinity The company has gotten 10x better since they rebranded and that says something because they are still ****.
TribalCoi (@TribalCoi) reported
@comcast is a joke. @comcast and any division of comcast do not care about their customers. They will do nothing to fix a problem they have admitted to. Check your upload speeds from time to time. You are NOT getting the service they promise you.
Ticket Hook (@HookTicket) reported
@Xfinity @Comcast And Why I loathe ThemA) Your rates are the highest in the country and do nothing but continue to go up. Your service is unaffordable for most and extremely expensive to me personally1/5
Ace is mourning. (@acekatt) reported
So we're switching the dish network for TV but not the Internet. We still have Comcast for that and I'm standing here right now in front of my router and all it's doing is blinking an orange light connecting to the Internet but there's no data go through.